Microsoft Says Outlook and Other Services Have Recovered from Global Outage
Microsoft said on November 13 that Outlook and other services affected by a technical outage had returned to normal. It ruled out hackers and artificial intelligence as causes. Users across Europe and Asia reported problems accessing the services, and the outage affected 74 countries and territories within an hour.
Microsoft said on November 13 that services for individual users had fully recovered from a major outage. The outage affected cloud-based services associated with Microsoft 365, including Outlook. Microsoft said the services returned to normal at 23:10 local time that day.
A Microsoft logo inside a store in New York, United States.（VietVance）
On the morning of November 13, users across Europe and Asia encountered problems accessing Outlook, Teams and Microsoft 365. According to outage tracking platform Downdetector, by 05:29 GMT that day, about 3,300 users in India and 2,000 in Germany had reported problems accessing or using Outlook; users in the Netherlands, France and other countries reported similar issues.
Similar technical problems were also recorded with Microsoft 365, Teams, Store and Copilot. The outage affected 74 countries and territories within an hour. Microsoft said the incident was a technical issue unrelated to hackers or artificial intelligence; after announcing that services had been restored, the company continued to monitor their recovery and stability.
Source: VietVance
