Quảng Ninh Expands Digital Public Services and Skills Training in Ethnic Minority Areas

Ethnic minority areas of Quảng Ninh, including Quảng La and Ba Chẽ, are providing digital skills training. Community digital technology teams visit households to help residents install and use the VNeID electronic identification app and personal digital signatures, access online public services, and learn to make cashless payments. Local authorities also share information through village meetings, online information platforms and smart broadcasting systems.

Community digital technology teams help residents complete administrative procedures. Illustrative photo.（VietVance）

Phạm Thị Thu Hằng, standing deputy secretary of the Quảng La Commune Party Committee, said the commune has digitized all Party member records under its management, and all Party branches conduct their regular meetings through the “Electronic Party Member Handbook” app. Electronic health records and digital school records each cover 100% of residents.

The “Electronic Party Member Handbook” app.（VietVance）

Bùi Văn Lưu, secretary of the Ba Chẽ Commune Party Committee, said all 16 villages have mobile service, with coverage reaching 99%. In the second round of land data updates, data for more than 32,000 land parcels was standardized, and electronic health records cover 100% of residents. The commune is also promoting STEM classrooms in schools, online sales of local products and the use of personal digital signatures.

In mountainous and ethnic minority areas, all administrative applications eligible for online processing can be received and handled online. The rate of completion on or ahead of schedule is 98% to 99%, and all related fees are paid electronically. Local authorities said they will continue to provide villages with information technology equipment and report difficulties involving land and other matters to higher authorities.

Source: VietVance