Microsoft Services Disrupted for Over 24 Hours, With No Timeline for Full Restoration
As of the morning of November 14, 2026, Microsoft services including Outlook and Teams had not fully recovered. Microsoft said the outage was linked to server issues and that it was deploying software fixes. Outage reports spanned multiple countries and regions, while an economic research group estimated that lost productivity could cost nearly $7 billion.
As of the morning of November 14, 2026, Microsoft said services including Outlook and Teams were improving but had not fully recovered. The outage began in the early hours of November 13 and had lasted more than 24 hours. Microsoft could not yet say when all services would be fully restored and apologized to customers for the disruption.
Microsoft logo.（VietVance）
Microsoft said the outage stemmed from server-related issues. Software fixes were being deployed, and its systems were gradually stabilizing. The company said it had found no signs of malicious cyber activity and ruled out AI as a cause of the outage.
The disruption affected individual, institutional and business customers. Some users could not access Outlook email, use the Teams online meeting tool or use AI applications. Some companies in the AI sector also said their work was affected. Service disruptions were reported across banking, government agencies, healthcare services, railway systems and courts.
Outage monitoring platform Downdetector said outage reports reached 74 countries and regions in about an hour. Anderson Economic Group, an economic research organization based in Michigan, estimated that productivity losses from the outage could approach $7 billion. Less than three weeks before the outage, Microsoft had offered voluntary departures with compensation to about 60,000 employees, equivalent to 27% of its global workforce. It remains unclear how many accepted.
Source: VietVance
